Terms that keep shopping clear.

Use of the website

You may use this website only for lawful purposes. By placing an order, you confirm that the information supplied by you is accurate and that you are legally capable of entering into the transaction.

If a purchase is made on behalf of another person or organisation, you confirm that you are authorised to provide the relevant information and complete the transaction on their behalf.

Account responsibility

Where customer accounts are available, you are responsible for keeping your login information confidential and for activities carried out through your account.

You should promptly contact us if you believe your account has been accessed or used without authorisation.

Products and availability

Parakeet Fashion primarily offers women’s fashion, including Short Kurtis, Kurta Sets and Sarees. Product availability may change without prior notice as inventory is sold, replenished or updated.

A product appearing on the website does not guarantee that it will remain available until an order has been successfully accepted and processed.

Images, colours and descriptions

We aim to present product descriptions, photographs, specifications, sizes, colours and other information as accurately as reasonably possible.

Actual colour appearance may vary slightly because of lighting, photography and differences between mobile, computer or other display settings.

Customers should review the product description, available size information, variation and other information displayed on the relevant product page before ordering.

Prices, charges and taxes

Product prices are displayed on the website in Indian Rupees unless otherwise stated.

The amount payable for an order may include the product price, applicable taxes, delivery charges and other charges disclosed before completion of checkout.

If an obvious pricing, technical or typographical error affects an order, we may contact you before processing the affected item and take appropriate action in accordance with applicable law.

Orders and acceptance

When you submit an order, you are requesting to purchase the products selected by you at the price and on the terms displayed during checkout.

Receipt of an automated order confirmation does not prevent us from verifying product availability, payment status, delivery information or possible technical errors before the order is processed.

We may refuse or cancel an order where reasonably necessary because of product unavailability, payment failure, suspected fraud, incorrect information, technical error or another lawful reason.

Where payment has already been received for an order cancelled by us, the applicable amount will be handled in accordance with our Refund & Cancellation Policy and applicable law.

Payment processing

Available payment methods are displayed during checkout and may vary from time to time.

Payments may be processed through third-party payment gateways, banks, UPI providers or other payment service providers.

An order may remain pending until successful confirmation of the relevant payment transaction.

Shipping and delivery

Orders are shipped to the delivery address supplied by the customer during checkout.

Processing and delivery information, where applicable, is explained in our Shipping Policy. Delivery estimates are estimates and may be affected by location, courier operations, public holidays, weather, transport disruption or other circumstances.

Customers are responsible for providing a complete and correct delivery address and contact information.

Cancellation

Whether an order can be cancelled depends on its processing and fulfilment status and the conditions specified in our Refund & Cancellation Policy.

Customers should submit cancellation requests as early as possible. Once an order has progressed beyond the stage at which cancellation is possible, the applicable return process may need to be followed.

Any cancellation charges, where applicable, will be governed by our published policy and applicable Indian consumer law.

Returns, replacements and refunds

Return eligibility depends on the product, reason for return, condition of the item and other requirements stated in our Return Policy.

Where a return or refund is legally required, including circumstances covered by applicable consumer protection law, nothing in these Terms is intended to remove or restrict the customer's statutory rights.

Approved refunds are processed in accordance with the Refund & Cancellation Policy and the applicable payment process.

Information supplied by you

You are responsible for ensuring that names, contact details, delivery addresses and other information supplied while ordering are correct.

You must not use false identities, unauthorised payment instruments, misleading information or the website for fraudulent or unlawful activity.

Coupons, promotions and discounts

Discount codes, promotional pricing and other offers may be subject to specific eligibility, validity dates, minimum order values, product exclusions or other conditions displayed with the relevant offer.

Offers cannot be converted into cash unless specifically stated otherwise and may not be combined where the relevant promotion does not permit combination.

Website content

The website design, brand elements, written content, graphics and other material owned by or licensed to us are protected by applicable intellectual-property laws.

You may use the website for personal shopping purposes. You may not reproduce, distribute, scrape, commercially exploit or misuse protected website material without appropriate permission.

Prohibited activities

You must not attempt to interfere with website security, gain unauthorised access, introduce malicious code, conduct fraudulent transactions, impersonate another person or use the website in violation of applicable law.

We may restrict access where reasonably necessary to protect customers, the website or our business from misuse, fraud or security threats.

Third-party services

The website may use or link to services operated by third parties, such as payment gateways, logistics providers or external websites.

Third-party services may be subject to their own terms, policies and technical availability. We encourage customers to review relevant third-party terms where appropriate.

Liability and consumer rights

Nothing in these Terms excludes or limits any liability or consumer remedy that cannot legally be excluded under applicable Indian law.

To the extent permitted by law, we are not responsible for losses arising solely from circumstances outside our reasonable control, customer misuse of the website, inaccurate information supplied by a customer or independent third-party systems beyond our control.

Each claim will remain subject to the facts, applicable law and any mandatory consumer rights.

Force majeure

Performance or delivery may be affected by events beyond reasonable control, including severe weather, natural disasters, transport disruption, government restrictions, strikes, civil disturbance, network outages or similar events.

Where such circumstances occur, we will take reasonable steps to manage the affected order consistently with applicable law.

Privacy

Personal information supplied through the website is handled in accordance with our Privacy Policy and applicable Indian data-protection requirements.

Changes to these Terms

We may update these Terms when our website, products, policies, business practices or legal requirements change.

The revised version will be published on this page with an updated date. The Terms applicable to a transaction will remain subject to applicable law and the circumstances of that transaction.

Governing law and disputes

These Terms and transactions made through the website are governed by applicable laws of India.

Subject to mandatory consumer-protection rights, applicable statutory forums and other provisions of law, disputes relating to these Terms or transactions may be subject to the competent courts and authorities having lawful jurisdiction.

Nothing in this clause prevents a consumer from approaching a Consumer Commission or another authority where such right is available under applicable law.